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Customer Support

If you are a field employee or a client of an organization that relies on VisitCall™ service for visit documentation, please contact your organization representative for further assistance.

To order additional features or custom reports, please contact your VisitCall sales representative.

If you are a registered VisitCall customer, and need help with VisitCall system, first, please check the following resources:

• On-Line Help (click the "Help" link in the VisitCall program menu)

• Frequently Asked Questions (accessible through on-line help)

• Step-by-Step Instructions (accessible through on-line help)

• Printed documentation provided for your company

If you still cannot resolve the problem, you may contact VisitCall Technical Support by:

• Sending an email to support@ampersand-intl.com

• Using our on-line feedback form at www.ampersand-intl.com to report any problems or to make suggestions for future versions

• Sending a fax to (216) 831-5699

For any  urgent support issues, please call our 24-hour support line at the phone number provided for your organization.

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