Benefits
All
parties involved with home health care benefit from VisitCall™. While the service provider receives the most
tangible benefits in terms of saved administrative time, the clients, the
field employees and the funding sources overseeing the care also benefit
from the system.
Service provider benefits
- Identifies
cases when aides do not show up at the client’s home within minutes,
giving providers the opportunity to send a substitute or reschedule
the visit.
- Improves the service, reduces
the number of complaints.
- Saves
administrative time resolving problems and complaints.
- Improves
accuracy and eliminates employee fraud.
- Reduces paperwork.
- Gives
health care professionals more time to provide service to their
clients.
- Eliminates
the need for manual entry of visit records by exporting data directly
to billing and payroll systems.
Client benefits
- Ensures that clients
receive the service that they are entitled to.
- Eliminates the need to report when service is not delivered.
Field employee benefits
- Helps
provide accurate information.
- Resolves any arguments with clients about the length of the visit.
Funding source benefits
- Ensures
that clients are receiving the services that they are entitled to and
need.
- Reduces complaints from clients and their families.
- Reduces the number of billing mistakes.
- Reduces paperwork.
- Helps providers to comply with local rules
and regulations.
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